• Return Policy: Many sellers accept returns within al14 days, provided the items are unworn and in their original condition and packaging.  

• Exclusions: Due to hygiene reasons, earrings are often non-returnable unless faulty. Personalized or bespoke items may also be excluded from return policy

Pierced Jewellery
In the interest of hygiene and for your protection, earrings and pierced jewellery are excluded from our Website Refund policy.

Personalised Jewellery
We are unable to offer a refund on a personalised jewellery order.
This means that we cannot provide a refund on any item that has been specially altered or personalised in any way.